Shipping policy

Shipping Policy for Internal Shred Challenge

Thank you for choosing Internal Shred Challenge. We are committed to delivering your products promptly and efficiently. Please review our shipping policy below.

1. Processing Time

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation.
  • Business Days: Our business days are Monday through Friday, excluding public holidays in Queensland, Australia.

2. Shipping Methods and Delivery Times

  • Domestic Shipping (Australia):

    • Standard Shipping: Estimated delivery within 3-7 business days after dispatch.
    • Express Shipping: Estimated delivery within 1-3 business days after dispatch.

  • International Shipping:

    • Please contact us

3. Shipping Rates

  • Standard Shipping: check website
  • Express Shipping: check website
  • Free Shipping: check website

4. Order Tracking

  • Tracking Information: Once your order is shipped, we will send you an email with the tracking number and a link to track your package.
  • Carrier: We use reputable carriers like Australia Post to ensure reliable delivery.

5. Shipping Address

  • Accuracy: Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Change of Address: If you need to change your shipping address, please contact us immediately at hello@internalshredchallenge.com. We cannot guarantee that changes can be made once the order is processed.

6. Delivery Issues

  • Delayed or Lost Packages: If your package is delayed or lost during transit, please contact us, and we will assist in resolving the issue.
  • Damaged Items: If your item arrives damaged, please refer to our Refund and Returns Policy for information on how to proceed.

7. Contact Us

If you have any questions about our shipping policy, please contact us: